Sustainable waste management through behavioral science: Case studies around the world – World Bank

Solid waste management amounts to approximately 5 percent of global greenhouse gas emissions, with landfills being the primary source. As climate change continues to pose an ever-looming existential threat to the world and its inhabitants, managing waste more sustainably and efficiently is critical (See figure 1). The waste management process involves many stakeholders, including businesses, governments, households, community organizations, and waste pickers. These stakeholders influence where and how waste is generated, sorted, recycled, and disposed of, and how waste services are paid for. In a recently published report “Behavior change in solid waste management: A compendium of cases,” we assessed 30 case studies from different countries with a mix of income levels and geographies to explore how behavioral changes can vastly help improve waste management.
 
Figure 1. Waste Management Hierarchy
Source: TheGPSC.org
 
Successful waste management depends on stakeholder participation, social support, and a strong social contract with citizens. Many barriers hinder people from adopting sustainable waste-related practices, including ingrained habits, lack of knowledge, inconvenience, time burdens, and structural limitations such as inadequate infrastructure or prohibitive costs. 
Behavioral scientists have investigated what influences people’s decision-making and the necessary tools to facilitate actionable change. These tools can complement traditional policies and make it easier for people to adopt sustainable waste management practices. For example, Korea introduced eco-labeling regimes to make it easier for consumers to purchase more recycled or refillable products. Tonga created a feedback mechanism to allow residents to comment on service delivery and offer suggestions for improvements.
Charging lower fees for households who participate in sorting their waste into different categories (e.g., recyclables) can improve participation rates and more sustainable outcomes. For instance, in Romania, the government decreased the size of residual waste containers to deter unnecessary binning and residents paid lower collection fees if they sorted their waste.
The case studies in our report tackle three distinct categories of behaviors, looking at how to get people to: 
       i)    use waste services, 
       ii)   be more sustainable with their waste disposal, and 
       iii)  generate less waste. 
The case studies look at what motivates stakeholders and the mechanisms that can help change waste management behaviors:
 
Figure 2. Green Containers Program in Colombia
Source: Empresa de Servicios Públicos de Cajicá  
 
These mechanisms are not mutually exclusive. The choice of mechanism is situationally dependent. Since there are often multiple barriers to making environmentally friendly decisions, these mechanisms can work together to guide behavioral change. See some of the tools in the figure below.
 
Figure 3. Mechanisms to promote behavior change
 
By understanding the factors that influence decision-making and incorporating behavioral tools, policymakers can promote sustainable waste management behaviors. To learn more, read our report, and visit our website. What tools would be the most helpful for your city or community?
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Behavioral Scientist
Senior Urban Development Specialist
Urban Development Specialist, World Bank

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